AI Phone Answering & Appointment Booking for Boston Businesses
Every missed call can be a missed customer. An AI phone assistant answers routine calls, books appointments and sends confirmations, so your team can focus on the work in front of them.
From $150/mostarting monthly price
What you get
What the AI assistant handles
AI phone answering
Calls are answered by an assistant trained on your business information.
Appointment booking
Callers can book appointments during the conversation.
Appointment confirmations
Customers receive confirmations so fewer appointments are forgotten.
Routine inquiries
Common questions like services and pricing are answered consistently.
Fewer missed calls
Calls you can't pick up still get a helpful response.
Built for appointment-driven businesses
- Clinics, salons and studios whose front desk is busy with walk-in customers.
- Trades and home-service businesses whose owners are on job sites during the day.
- Consultants and offices that lose leads when calls go to voicemail.
Learn more about our machine learning and ai solutions services.
How it works
A clear, simple process
- 01
Setup call
We learn your services, booking rules and the questions callers ask most.
- 02
Configure
We set up the assistant's answers and booking workflow for your business.
- 03
Test
We test real call scenarios with you before going live.
- 04
Go live and refine
We review how calls are handled and adjust the workflow over time.
Portfolio
Examples of our work
Real projects delivered by the EPAL team.
Serving Boston and Greater Boston
We work with businesses across Boston and nearby communities, meeting remotely or by phone at times that suit you.
- Boston
- Cambridge
- Somerville
- Brookline
- Quincy
- Newton
- Greater Boston
Frequently asked questions
How much does AI phone answering cost?
Plans start at $150 per month. Your price depends on the workflows you need, and we confirm it before setup.
How does setup work?
We start with a setup call to learn your services, booking rules and common questions, configure the assistant, then test it with you before it goes live.
Which workflows are supported?
Answering routine questions, booking appointments and sending appointment confirmations. Tell us about other workflows you need and we'll confirm what's possible.
Can it work with my current booking calendar?
It depends on the tools you use today. Share them in your quote request and we'll confirm compatibility before you commit.
Will callers know they are speaking with an AI assistant?
We recommend being transparent with callers, and we'll work with you on how the assistant introduces itself.
From the EPAL blog
Can AI Answer Business Calls and Book Appointments?
Learn how AI phone answering can handle routine calls, book appointments and send confirmations. EPAL serves Boston businesses with plans from $150/month.
Read articleRequest a Quote
Tell us about your business, or call +1 617-337-7150.